WazAp User Guide

1. Connecting WhatsApp Devices

WazAp works with any WhatsApp account — personal phones, dedicated business devices, or a rack of SIM-connected handsets. The more devices you connect, the more groups you can reach safely. Connecting takes under 2 minutes per device.

Best Practices for Devices

• Warm up new numbers — use new SIMs normally for 2 weeks before adding to WazAp
• Label your devices — give descriptive names like "Tel Aviv Real Estate" or "News Device 1"
• Keep phones connected to WiFi — stable internet prevents disconnections and missed sends
• Don't delete the WhatsApp link — if you unlink from the phone side, re-scan to reconnect

2. Importing and Managing Groups

After connecting a device, WazAp automatically imports all WhatsApp groups that device belongs to. No manual entry required. Groups appear in your dashboard within 60 seconds.

Organizing Groups

• Tags — apply tags for fast filtering (e.g. "Tel Aviv", "News", "VIP")
• Group sets — create named sets to send different content to different group subsets
• Search — instant search by group name
• Sort — sort by name, date added, or member count

Active vs. Inactive Groups

WazAp automatically detects which groups are no longer reachable. A group is marked inactive if:

• Your device was removed from the group
• The group restricts messages to admins only and you're not an admin
• The group was deleted

Inactive groups are automatically skipped during sends. Review and clean them from your dashboard periodically.

3. Sending Messages to Groups

There are four ways to send — choose what works best for your workflow:

Supported Content Types

• 📝 Text messages (bold, italic, links)
• 🖼️ Images with captions
• 🎬 Videos (short clips and long-form)
• 🎵 Audio files and voice messages
• 📄 Documents and PDFs
• 📊 Polls and surveys
• 🖼️ Photo galleries (multiple images)

4. Connecting a Telegram Channel

Publishing via Telegram is the most efficient workflow. Post once in Telegram — it reaches all your WhatsApp groups automatically, including edits, deletes, and pins.

What Syncs From Telegram to WhatsApp?

• ✅ New posts → sent to all connected groups within 30-120 seconds
• ✅ Post edits → update applied automatically to WhatsApp messages
• ✅ Post deletions → removed from all WhatsApp groups
• ✅ Pin → pinned in WhatsApp groups
• ✅ Unpin → unpinned everywhere
• ✅ All media types (photos, video, audio, documents, polls)

5. Device Rotation and Ban Prevention

This is the most critical feature for large-scale operation. WhatsApp's systems flag numbers that send too many messages. WazAp solves this through smart rotation.

How Rotation Works

Instead of one number sending to 1,000 groups, ten devices each send to 100 groups. To WhatsApp's detection systems, each device looks like a regular person managing their own community groups — perfectly normal behavior.

WazAp distributes sends automatically across all connected devices with randomized 3-8 second delays between messages. You never need to manage this manually.

Safe Sending Limits (Based on Experience)

Account Age	Safe Daily Limit	Recommended Wait
New (Week 1)	20-30 groups/day	8-12 sec between msgs
Week 2	50-80 groups/day	5-8 sec between msgs
1+ month old	100-150 groups/day	3-8 sec between msgs
6+ months old	150-200 groups/day	3-5 sec between msgs

Campaign Best Practices to Avoid Bans

• Warm up before campaigns — new numbers need at least 2 weeks of normal WhatsApp activity (real conversations, not just sends) before heavy use
• Use your first message to get a reply — before adding a number to rotation, send it a message from another device and get a reply. WhatsApp treats numbers that have received replies as more legitimate.
• Vary content slightly — identical content sent en masse triggers spam filters faster. Small variations help.
• Set up sending hours — don't blast at 2am. Normal activity hours = lower suspicion.
• Monitor reports — if group members report your messages, ban risk rises sharply.

When a Device Gets Banned

• WazAp auto-detects the ban and stops sending from that device immediately
• Other devices continue working and cover the gap
• Temporary ban (24-72 hours): wait, then return at 30% of previous volume
• Permanent ban: use new SIM, 2 weeks of normal use, then gradually ramp up

6. Inbox Center — Managing Incoming Messages

When you manage hundreds of groups, people send private messages to your WhatsApp numbers. The Inbox Center collects all of them in one place so nothing falls through the cracks.

How It Works

1. A customer sends a private message to any of your WhatsApp devices
2. WazAp forwards it automatically to your central management group
3. Your team sees the message with sender name, content, and which device it came from
4. A team member replies in the management group using a special prefix
5. WazAp sends the reply directly back to the customer — they receive it as a personal message

Auto-Reply First Response

Configure an automatic acknowledgment sent instantly to every new inquiry: "Thanks for your message! We'll get back to you within X hours." This reduces frustration, especially outside business hours.

7. Scheduling Messages

Plan ahead. Schedule posts for exactly the right time — WazAp sends them automatically even while you sleep.

How to Schedule

• From dashboard: compose message → click "Schedule" → pick date and time
• From Telegram: schedule a post in Telegram — WazAp picks it up and queues it
• Management group command: schedule 20:00 — sends today at 8pm
• schedule tomorrow 08:30 — sends tomorrow morning at exactly 8:30am

Sending Hours Window

Set a time window (e.g. 08:00–22:00) during which WazAp is allowed to send. Messages that arrive outside this window queue automatically and are sent when the window opens. This prevents late-night disturbances that drive group members to leave.

8. WhatsApp Management Group Commands

WazAp creates a special management group in WhatsApp. From this group, you can control everything without opening a browser.

Available Commands

• Send any regular message → broadcasts to all groups
• schedule [time] — schedule a send for a specific time
• delete — deletes the last message from ALL groups
• pin — pins the last message in all groups
• unpin — unpins in all groups
• status — shows active groups count and device status
• stop / resume — pause and resume rotation
• summary — how many messages sent today

9. Running Effective Campaigns

Before Your First Campaign

1. Connect at least 2 devices — single-device campaigns have much higher ban risk
2. Make sure each number has received at least one reply — send a test message from each number to a friend and get a reply back. This "activates" the number in WhatsApp's trust system.
3. Set sending hours — align with your audience's active hours
4. Prepare content — have 3-5 posts ready, not just one
5. Clean inactive groups — remove dead groups from your list to improve efficiency

The Right Content-to-Ad Ratio

For every promotional message, send 4-5 pieces of genuinely useful content. Groups that feel like ads get abandoned and reported. Groups that feel like valuable communities grow themselves through member referrals.

Measuring Campaign Success

• Use unique UTM links per campaign to track WhatsApp traffic in Google Analytics
• Use exclusive promo codes to track which sales came from WhatsApp
• Monitor group growth rate — healthy communities grow organically
• WazAp delivery reports show which groups received each message

10. Pro Tips for Maximum Performance

• Best sending times in Israel: 07:30-09:30, 12:00-13:30, 19:00-21:00
• Warm new SIMs for 2 weeks before adding to rotation
• Use Telegram as your control center — it's faster and lets multiple editors collaborate
• Clean your group list monthly — inactive groups waste rotation slots
• Never override rotation limits manually — the system knows safe thresholds
• Enable auto-reply for after-hours inquiries — it dramatically reduces missed leads
• Combine Telegram + WhatsApp — users report 3x reach vs. single channel